For seasoned cannabis consumers and newcomers alike, ordering cannabis online has become one of the most convenient ways to access your favorite products. But just because it’s easy doesn’t mean mistakes can’t happen along the way. From ordering the wrong strain to missing delivery windows, small missteps can turn an enjoyable experience into a frustrating one. Here’s a guide to help avoid the most common mistakes when ordering cannabis online.
1. Not Knowing Your Local Laws and Limits
Before clicking “checkout,” it’s important to understand the cannabis laws in your area. Legal limits on how much you can purchase, where you can receive deliveries, and even what ID is accepted at delivery can vary by state or city. For example, in California, adults 21 and older can purchase up to 28.5 grams of flower or 8 grams of concentrates per day (CA DCC). In contrast, New Jersey law prohibits deliveries to college campuses or federal property. Always check your state’s cannabis control board for current regulations.
2. Forgetting to Have Your ID Ready
Delivery drivers are legally required to verify your identity and age—no exceptions. A common mistake is not having your government-issued ID on hand when the driver arrives, which can lead to canceled orders. Some services even require customers to upload their ID in advance or use age-verification technology during checkout.
3. Ignoring Product Descriptions and Potency Levels
Many customers get caught up in flashy strain names or deals and overlook the fine details—like THC/CBD content, terpene profile, and dosage. If you’re looking for a relaxing nightcap, ordering a sativa-heavy hybrid with 30% THC may not be your best choice. Read product descriptions carefully and look for lab-tested information provided by licensed dispensaries.
4. Not Double-Checking the Delivery Address
It sounds simple, but it happens more than you’d think: customers input the wrong delivery address or forget to update it after moving. Always double-check your delivery details before submitting your order to avoid delays, cancellations, or delivering to the wrong location.
5. Overlooking Delivery Hours and ETA Windows
Unlike pizza delivery, cannabis delivery doesn’t happen 24/7. Every state regulates the delivery window—often between 9 a.m. and 9 p.m.—and drivers may require a signature upon arrival. If you’re not home, they may leave and mark your order as undeliverable. Be sure to track your order in real time and be available within the ETA window provided.
6. Choosing Price Over Quality
We all love a good deal, but don’t let price be the only factor when choosing cannabis products. Bargain products may have lower potency, older inventory, or inconsistent quality. Look for verified customer reviews, lab test results, and reputable brands.
Final Thoughts
Ordering cannabis online can be fast and hassle-free if you’re prepared. Follow these simple tips, stay informed, and enjoy a safe and smooth delivery every time.